At TESEO we work to offer you the best possible experience through our products and services. In some cases, it is necessary to gather information to achieve this. We care about your privacy and we believe that we must be transparent about it.

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “RGPD”) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, on Services of the Information Society and electronic commerce (hereinafter, “LSSI”), TESEO informs the user in an automated file.

OUR COMMITMENT BEGINS BY EXPLAINING THE FOLLOWING TO YOU:

Your data is collected so that the user experience improves, according to your interests and needs. We are transparent about the data we collect about you and why we do it. Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information we will always comply with the regulations, and when necessary, we will request your consent. 

We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them. Our priority is to guarantee your security and treat your data in accordance with European regulations.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Identity: 

TESEO Barcelona. Registered office in Calle Aragón 308 1º2ª 08009 Barcelona, Spain, and with CIF – ESB01927847

WHAT PERSONAL DATA DO WE COLLECT?

The personal data that the user can provide:

  • Telephone number and email address.
  • Physical address.
  • IP address, date, and time you have accessed our services, the internet browser you use, and information about the device’s operating system.
  • Any other information or data that you decide to share with us.

Why and for what do we process your data?
TESEO we treat the information provided by interested persons with the following purposes:

  • Manage the sending of the information that they request.
  • Manage CVs for future personnel selection processes.
  • Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic evaluations, obtain profiles and segmentation tasks of the customers in order to personalize the treatment according to their characteristics and needs and improve the customer’s online experience.

In some cases it will be necessary to provide information to the Authorities or third companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform that the personal data obtained as a result of your registration as a user will form part of the Register of Treatment Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The processing of your data may be based on the following legal bases:

  • Consent of the interested party to contract services and products, for contact forms, requests for information, or a registration in e-newsletters.
  • Legitimate interest for the treatment of data of our clients in direct marketing actions and express consent of the interested party for everything related to automatic evaluations and profiling.
  • Compliance with legal obligations for fraud prevention, communication with Public Authorities, and third party claims.

HOW LONG DO WE KEEP YOUR DATA?

The processing of the data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from the treatment of the data. data.

TO WHICH RECIPIENTS IS YOUR DATA COMMUNICATED?

In some cases, only when necessary, TESEO will provide user data to third parties. However, the data will never be sold to third parties. The external service providers with whom TESEO works may use the data to provide the corresponding services, however, they will not use such information for their own purposes or for transfer to third parties. 

TESEO. seeks to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data. Said third parties have the obligation to guarantee that the information is treated in accordance with the data privacy regulations.

 In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary to comply with said legal obligations will be disclosed.

WHERE IS YOUR DATA STORED?

You can direct your communications and exercise your rights by requesting the following email: info@teseobarcelona.com

By virtue of what the GDPR establishes you can request:

  • Right of access: you can request information on the personal data that we have about you.
  • Right of rectification: you can communicate any change in your personal data.
  • Right to erasure and to be forgotten: you can request the elimination prior to blocking of personal data.
  • The right of limitation to treatment: implies the restriction of the processing of personal data.
  • Right of opposition: you can withdraw your consent to the processing of the data, opposing their further processing.
  • Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another person in charge.
  • Right not to be subject to individualized decisions: you can request that decisions are not made that is based solely on automated processing, including the preparation of profiles, that produces legal effects or significantly affects the interested party.

In some cases, the request may be rejected if you request that the data necessary for compliance with legal obligations be deleted.

Likewise, if you have any complaint about the processing of data, you can file a claim with the data protection authority.

WHO IS RESPONSIBLE FOR THE ACCURACY AND VERACITY OF THE DATA PROVIDED?

The user is solely responsible for the veracity and correctness of the data included, exonerating TESEO from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide the complete and correct information in the registration form. TESEO reserves the right to terminate the contracted services that have been held with users, in the event that the data provided is false, incomplete, inaccurate, or out of date.

TESEO is not responsible for the veracity of the information that is not of its own creation and for which another source is indicated, therefore it does not assume any responsibility for hypothetical damages that may arise from the use of said information.

TESEO reserves the right to update, modify, or eliminate the information contained in its web pages and may even limit or deny access to said information. TESEO is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions, in the information provided by TESEO whenever it comes from sources other than the same.

Likewise, the user certifies that they are over 14 years old and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.

HOW DO WE TREAT THE PERSONAL DATA OF MINORS?

In principle, our services are not specifically directed at minors. However, in the event that any of them are directed to minors under fourteen years of age, in accordance with article 8 of the RGPD and article 7 of LO 3/2018, of December 5 (LOPDGDD), TESEO will demand the Valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or another form of identification of the person giving consent will be required. 

In the case of persons over fourteen years of age, the data may be processed with the consent of the user, except for those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

WHAT SECURITY MEASURES DO WE APPLY TO PROTECT YOUR PERSONAL DATA?

TESEO has adopted the security levels of protection of Personal Data legally required and tries to install those other means and additional technical measures at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided to TESEO.

 TESEO is not responsible for hypothetical damages that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operational functioning of this electronic system, motivated by causes beyond the control of TESEO; of delays or blockages in the use of this electronic system caused by science or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of TESEO However, the user must be aware that Internet security measures are not impregnable.

LINKS TO OTHER WEBSITES

On the website, www.teseobarcelona.com may be linked to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of the said website, leaving TESEO unrelated to any type of responsibility regarding its privacy policy.

CAN THE PRIVACY POLICY BE MODIFIED?

This privacy policy can be modified. We recommend that you review the privacy policy regularly.

In compliance with the duty of information contained in section 2 of article 22 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the purpose of this cookie policy is to inform you of Clearly and precisely about the cookies used on this website.

WHAT ARE COOKIES?

A cookie is a small file that websites send to your browser and download to your computer. Cookies allow the website to store and retrieve.

AUTHORIZATION FOR THE USE OF COOKIES.

In accordance with the banner/cookie notice that appears on the website, the user may accept the use of all cookies, reject them, or modify their settings.

If you decide to reject them, you will not be able to continue browsing through the website.

If you choose to modify your settings, you will be told which cookies are mandatory for the operation of the website and which ones you can reject.

If you accept, you expressly consent to the use of cookies according to the description detailed below.

TYPES OF COOKIES

Depending on who manages the domain from which the cookies are sent and the data is processed, a distinction will be made between own cookies and third-party cookies.

Cookies can also be classified according to the length of time they remain stored in the user’s browser, distinguishing between session cookies or persistent cookies.

Finally, depending on the purpose for which the information collected is processed, cookies can be classified into the following categories: 

  • Technical cookies: they allow the user to browse a website and use some of the services offered by it (such as, for example, those used to remember the elements of a shopping cart). 
  • Personalization cookies: allow the user to access the website with certain characteristics, such as the language.
  • Security cookies: serve to prevent or hinder attacks against the website.
  • Complement cookies: to exchange social content: so-called plug-ins, which allow content to be shared on social networks.
  • Analysis cookies: allow the person responsible to monitor user behavior.
  • Advertising cookies: they allow you to manage the advertising spaces on the website.
  • Behavioral advertising cookies: like the previous ones, they are used to manage the advertising spaces of the website based on the information collected about the user’s behavior and habits, adapting the user’s advertising.
  • Geolocation cookies: used to find out the country where the user is.
CookieDescriptionDurationType
_gaThis cookie name is associated with Google Universal Analytics, which is a significant update to the analytics service most used by Google. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in every page request on a site and is used to calculate visitor, session, and campaign data for site analytics reports. By default, it will expire after 2 years, although website2 yearsFunctional
_gidThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie, and as of spring 2017, Google has no information available. It seems to store and update a unique value for each page visited.1 dayFunctional
_gatUsed to limit the percentage of requests. If Google Analytics has been implemented through Google Tag Manager, this cookie will be called _dc_gtm_ property-id>1 minuteFunctional
cookie_notice_acceptedCookie for internal use necessary for the operation of the website’s cookie policy display. This technical cookie allows us to know if the cookie policy notice of our Web site has already been shown to you so as not to show it again1 monthEfficiency
wp-wpml_current_languageIdentifies and stores the user’s browsing language on the page to display the content in the corresponding languagePersistent. One year from configuration or updatePersonalization

HOW TO MODIFY THE COOKIE SETTINGS?

You can restrict, block or delete cookies from this website, using your browser. In each browser the operation is different, you can find how doing it in the help menu of your browser where the procedure for its elimination is established. For more information:

Google Chrome:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Mozilla Firefox:
https://support.apple.com/es-es/guide/safari/sfri11471/mac

Internet Explorer:
https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie- les-in-internet-explorer  

It is possible that by disabling cookies the website may not function properly or you may not be able to access certain functions of it.